Privacy Policy

Effective Date: 7/5/2025

Quick Spark Digital LLC, doing business as RoofRep AI ("RoofRep", "we", "us", or "our"), is committed to protecting the privacy and security of our users (“you”, “your”). This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our services, including our website, AI systems, CRM integrations, and communication platforms.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Name

Email address

Phone number

Business name

Property address (if provided during AI interactions)

1.2 Call & Message Data

Call recordings and transcriptions

Message transcripts (text/SMS/email)

Caller metadata (phone number, time, date)

1.3 Technical Data

IP address

Browser type and version

Device type

Usage data for analytics

2. How We Use Your Information

We use your information to:

Provide and operate our AI assistant and communication services

Notify you of new leads or customer inquiries

Customize and improve our systems for your business

Respond to support requests

Maintain system integrity and security

We do not sell or share your personal information with third parties for marketing purposes.

3. Sharing of Information

We may share your information only in the following situations:

With third-party service providers (e.g., HighLevel, Twilio) for the purpose of delivering services

When legally required (e.g., to comply with a subpoena or legal process)

To protect the rights, property, or safety of RoofRep, our users, or others

4. Data Storage & Security

We implement technical, administrative, and physical safeguards to protect your data. However, no method of transmission or storage is 100% secure. By using our services, you acknowledge and accept this risk.

5. Retention of Information

We retain customer data for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data by contacting us at the email listed below.

6. Your Choices & Rights

You may:

Request access to your data

Request correction or deletion of your data

Opt out of email or SMS communications

To exercise these rights, contact: [email protected]

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on our website with a revised effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Quick Spark Digital LLC (RoofRep AI)

Email: [email protected]

By using RoofRep AI, you agree to this Privacy Policy.